Logistics can be complicated but it doesn't have to be as long as we are on the same page ! We specialize in Auto Transport, Heavy Haul Shipments & LTL/FTL Freight .When you call in you will be greeted by one of our elite shipping agents who will listen to all your shipping concerns & requirements.Whether its a strict deadline or sticking to your budget, Our agents will create a plan of action with a tailored shipping rate that will meet all of your transport needs.
Once we create a plan of action for your shipment we will put all the details in writing a long with your Locked In Shipping Rate & estimated pick up / delivery dates. You can book your auto transport over the phone with your agent or we can email you a formal shipping logistics proposal which you can go over with your family to book at a later time. Remember there are NO upfront fees when booking your shipment with us !
After booking your shipment with us we get right to work ! We begin by reaching out to our top vetted carriers that run your specific shipment route. We explain your shipping needs & deadlines to the drivers so we are all on the same page. Once a carrier commits to the job we email you all of the carriers info including their active insurance. We stay on top of things by tracking your shipment giving you live daily updates so you have the peace of mind knowing your shipment is being handled professionally and in a timely manner.
We understand plans change, deals fall through, relocation gets postponed etc. Some things are out of our control which is why we offer a 100% Money Back Guarantee on your shipment if you needed to cancel for any reason. All we ask is that you submit your cancellation in an email . Out of respect to the carriers out on the roads we would appreciate at least a 12 hour notice before canceling so we can reassign the carrier to another job.
We do our best to hold the carriers in our logistics network to the highest standards, that includes keeping auto transport damage claims to a minimum. But when the unfortunate happens you will always be covered.We make sure all carriers in our network have active insurance that will cover your shipment 100% we always provide our customers with a copy of the carriers insurance we have carriers add us as the certificate holder so that insurance claims get processed in a timely manner.
During your initial call with your shipping agent make sure to mention that your shipment requires High Priority that way the agent can provide an accurate rate. Our High Priority Shipping Rates are guaranteed so if we do not meet your deadline we will pay for the shipping you pay nothing out of pocket.
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